FAQs

 

Q. How long will it take to receive my order?

A. This will depend on the location you wish to receive our product. Typically orders shipped within the United States will take approximately 4-7 business days to deliver.

 

Q. What happens if I need to return/exchange a product or defective merchandise?

A. As long as your return is within 30 days of product receipt, your product can easily be returned by following the steps provided in our Refund Policy.

 

Q. Are there any helmet sizes available for women?

A. All of our helmets are unisex, which means that you do not have to worry about being left out on any of our great deals or designs!

 

Q. How do I know what size to get?

A. You can find your product's respective sizing chart in the "Size Chart" tab in the product description. 

 

Q. What if my item doesn't fit?

A. We understand that searching for helmets and apparel online may be a bit tricky, which is why at 421 Moto Gear, we strive to make the return process as simple as possible. See our Return Policy for details. Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. We reserve the right to deny your return. If you have a question about your order, please contact us and we will greatly assist in choosing the best fit for you.

 

Q. Does 421 offer discount codes or coupons?

A. Occasionally, but you'll have to be subscribed to the 421 Moto Gear newsletter in order to discover these deals. Offers last for only a limited amount of time so you will have to act fast in order to take advantage of our offers.

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